At WOLKERS, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase from us.

​

1. Information We Collect

​

We collect personal information that you provide directly to us, such as:

• Name, email address, and shipping address when placing an order

• Payment information (processed securely through third-party payment providers)

• Any information you share when contacting us by email or through forms on our site

We also collect limited technical information automatically, such as your browser type, device, and pages visited, to help us improve your shopping experience.

​

2. How We Use Your Information

​

We use your information to:

• Process and deliver your orders

• Communicate with you about your purchase or customer inquiries

• Improve our products and website performance

• Send marketing updates if you have given consent

We do not sell or rent your personal data to third parties.

​

3. Sharing of Information

​

Your information may be shared with trusted service providers who assist us in operating our business.
This includes:

• Payment processors

• Shipping and delivery partners

• IT and website hosting providers

These partners are only given the data necessary to perform their services and are required to keep it secure and confidential.

​

4. Data Security

​

We take your privacy seriously.
Our website uses SSL encryption to protect your data during transmission. We also maintain administrative and technical safeguards to prevent unauthorized access, disclosure, or misuse.

​

5. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access and receive a copy of your personal data

• Request correction or deletion of your information

• Withdraw consent for marketing communications

• File a complaint with your local data protection authority

To exercise any of these rights, please contact us at hello@wolkers.amsterdam.

​

6. Data Retention

​

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law (for example, tax or accounting obligations).

​

7. Cookies

​

Our website uses cookies to enhance functionality and measure traffic.
You can manage or disable cookies in your browser settings. Some parts of the website may not function properly if cookies are disabled.

​

8. Changes to This Policy

​

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
The latest version will always be available on this page with the updated date.

​

9. Contact Us

​

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
hello@wolkers.amsterdam